Business Process Management (BPM) is a systemic approach to conducting business. It is aimed at improving the process from end to end by analyzing it, modelling how it works in different scenarios, implementing improvements devised, monitoring the improved process and optimizing it on a consistent basis. The need for BPM and its growing acceptance stems from the fact that business have become increasing competitive, extensive in size, which together make cost-reduction necessary. Businesses are finding it profitable to automate some of its functions, especially manufacturing, and streamline and prune the various other processes. All this is done with the aim of better organising business activity flows to support the enterprise goals.
BPM is used on an ongoing basis for business process improvement, and while it quite often involves automating tasks within a business process, process improvements can happen outside of automation.
BPM suites are usually designed to help improve business processes. Some of the potential benefits include simplifying operations, improving business agility, cutting costs, driving competitive advantages, increasing accountability, improving engagement with customers or customer satisfaction, reducing inefficiencies and ensuring regulatory compliance.
Business process management (BPM) tools facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. They provide a systematic approach to managing and optimizing a company’s business processes with the goal to reduce inefficiencies, human error, or miscommunications.
How BPM software works
BPM software includes a visual process design tool that allows relatively non-technical users to design and test processes and workflows. The processes can usually be designed using the standard BPMN (Business Process Model and Notation) and SOA (Service-Oriented Architecture) methodologies, and exported in an executable language format (such as XPDL or BPEL). A well-executed BPM continually delivers improvements.
A BPM suite (BPMS) on the other hand helps organizations in their BPM activities by offering a suite of tools and functions for mapping, modelling, automating, managing and optimizing. BPMS generally supports activities ranging from business rule management to user communication to analytics. Intelligent BPMS, or iBPMS, offers next-generation capabilities such as adaptive analytics and advanced collaboration tools.
Popular BPM Tools are